Reasons Behind SASSA Payments Delay – How to Collect Grant Without Pay Date?

Can I Collect My R350 Without Pay Date In 2024

Have you still not received your SASSA payment date for getting the grant after approving your grant from SASSA? If yes, there is no need to worry. If your grant payment is late, remember that many other people are having the same problem. Usually, these delays are due to missing or incorrect banking details.

However, there are many other factors that can cause delays, including a high workload at SASSA or technical problems with their system. After you apply for the R350 grant, there can be a delay in getting your money. This can happen if there are a lot of other people applying at the same time, which makes the SASSA system very busy.

Can I Collect My R350 Without Pay Date In 2024?

To be able to collect the R350 grant, you need to meet the following criteria and follow these below given steps.

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Eligibility Criteria

To qualify for the grant, you must be a South African citizen, permanent resident, refugee, asylum seeker, or holder of a special permit.

Updated And Correct Banking Details 

You have to provide your bank account details when you apply for the grant. If you need to change these details later, you must know that changing these details may cause delays in receiving your grant because the new information has to be verified by SASSA if it is correct or not.

ID and Cell Phone Number

You need a valid South African ID and a cell phone number that is both registered and accurately listed in your SASSA account to ensure you receive all necessary information by sassa.

Payment Methods

You have several options to collect your grant. You can go to any Pick n Pay, Boxer, Shoprite, Checkers, or USave stores, or you can use CashSend services. For all these methods, you will need to have your valid ID number and your registered cell phone number.

SMS Notification 

It’s important to wait for an SMS from SASSA confirming that your grant is ready for collection. After receiving this message, you have to go to your collection point that you selected  or use your selected payment method to pick up the grant.

By following the above given guidelines, you can ensure a simple process in receiving your R350 grant.

Reasons Behind SASSA Payments Delay

In this article, we will cover all the reasons why you have not been given a date for payment after approving the grant. We’ll also provide a solution to help you so you can start receiving your grant money. Let’s discuss all the reasons one by one.

Reasons Behind SASSA Payments Delay

Incorrect Banking Details

Is your SASSA r350 approved but no payment is given to you? Then, don’t worry, a common issue that is the reason for missing payment dates is having incorrect or incomplete banking information on your application when you applied for an SRD grant. It’s important to enter your correct banking details when you apply. However, another reason can be that the SASSA is still in the process of verifying your application.

Process Of Application Verification

SASSA has millions of applications to check before approving the applications for grants. They need to check each application very carefully to make sure everything is correct before sending out the money to the recipients. Checking all these applications requires a long time which can be the reason for the delayed payment date. So, even if your application is approved, you might have to wait some time before you actually get your money.

Account Balance Over the Limit Set by Means Test Criteria

If the money in your bank account is more than the limit set by the means test, you may not receive your payment. It’s important to regularly check your bank balance to make sure your balance stays under this limit. Also, you should avoid depositing or accepting any large amount of money into your account recently because this could affect your eligibility for the payment. This rule is to make sure that the grant goes to only those people who need it most based on their financial situation. Please try to keep srd banking details update as well to avoid any issue.

Incorrect Or Missing Contact Details

Sometimes, the reason for not getting your payment can be because your contact details are incorrect. It’s important to always check that your contact information is right, current and updated. Make sure your phone number, email, and home address are correct in your application to avoid any issues while receiving your grant.

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Overload On SASSA System

The SASSA payment system can get overloaded when too many people are trying to get payments at the same time. Additionally, if SASSA is updating or maintaining the system, they can delay the announcement of payment dates. This means you might have to wait longer to know when you will receive your money.

Verification By SASSA

Sometimes, SASSA might need to double check your documents or other information given on the application. This can cause your payment to be delayed. Make sure to keep checking for any messages from SASSA on your phone. They can ask you for more details to make sure everything is right before they send your money. Verification helps sassa to make sure that all your information is correct so that you can receive your payment without further delays.

Technical Issues With The SASSA System

Your payment could be delayed if there are technical issues with the SASSA system. Such problems might include system outages or glitches that temporarily stops the processing of transactions. However, these issues are typically resolved quickly, often within just a few hours. So, it’s important to stay patient because the sassa usually solve these kinds of issues quickly and get everything back to normal.

Errors In Administration

Sometimes, mistakes can happen when someone enters your information incorrectly or makes a processing error. These errors can cause delays in setting the dates for your payments. It’s important to ensure that all your details are correct to help avoid these types of delays.

Update Of Sassa Payment Status Check

Always check the official SASSA website or their social media profiles for the latest updates on payment schedules. SASSA often shares news about when payments are expected and if there are any delays in processing them. This way, you can stay informed about when you might receive your money.

How to Resolve Delays in SASSA SRD R350 Grant Payments Without Scheduled Dates?

Are you also facing the issue of sassa r350 approved but no payments 2022 by sassa? Then there is no need to worry. I will explain each and every point so you can get the solution for your problem.

sassa r350 approved but no payment

Bank Account Details

The first step to solve the issue with your payment date is to check your bank account details. Please follow the below given steps:

  • Go To the Official Website: Go to the official website of sassa and log in by using your username and password.
  • Find Banking Details: After logging in to your account, go to the banking details section of the portal.
  • Add Information: If you still have not given your bank details, you can add your bank account information. 
  • Update Information: If you already gave your bank details, check them to make sure everything is correct. Make sure that your account number is correct, if the account number is incorrect, update it with the right contact number.
  • Save Changes: After making any necessary changes, make sure to save them.

Check Your Bank Account Balance

If your banking details are correct but you’re still facing payment delay issues, you should next check your bank account balance. Make sure that the amount in your account doesn’t exceed the limit given by the means test for eligibility. If your balance is within the eligibility criteria for SASSA, then you have to check the transactions from the last month. This step is important because having too much money in your account or receiving large transactions will disqualify you from getting the grant.

Check Your Contact Details

If your bank details and transactions are correct, the next step is to look at your contact information. Sometimes, if your contact details are wrong or old, you will not get messages from SASSA about your payment dates.

Follow the below steps:

  • Log into the SASSA website.
  • Go to the section where your contact details are given.
  • Make sure everything is correct and up-to-date.
  • If anything is wrong or outdated, update it and save the information.

Contact SASSA To Know The Exact Reason

Once you have checked your banking details, transaction limits, and contact information, and if everything is correct, then the delay in your payment could be due to the busy system of SASSA and the sassa needs more time to process your payments. However, to understand the exact reason for the delay, you should contact SASSA directly. 

By Calling SASSA

  • You can call the SASSA at 0800 60 10 11
  • When you call, the sassa worker will ask for your identity card number and they can also ask for other details to verify your identity.
  • After verifying your information and identity, they will give you the exact reason for the delay and tell you when you can expect your next payment.

By Visiting Office

  • If you do not want to call, you can also visit your nearest SASSA office to get this information. 
  • Make sure to bring your identity card and other documents with you for verification.

Through SASSA WhatsApp Number

  • You can also contact SASSA through their WhatsApp number that is 082 046 8553.
  • This is an easy way to get in touch with SASSA if you can not call them or visit the Sassa office in person.


If your SASSA R350 grant is approved but you’re not getting payment dates, there are several possible reasons. Maybe your bank details are wrong or missing, or your contact information could also be outdated or incorrect. Sometimes, SASSA needs more information, or they can be really busy with many applications. Also, there could be technical problems with their system.

 If your banking details are incorrect, it’s important to update them right away. You can do this on the official SASSA R350 grant website. Make sure you enter your details correctly to avoid any more delays in getting your payment.

If your SRD is approved but no pay date is given, you can not get your grant money from the SASSA.

Yes, you can change your payment method even after your grant has been approved. If you chose to receive your grant through a bank account but now want to go to a different method, or the other way, you can update your method on the SASSA R350 grant website. This allows you to choose the payment method that works best for you.


If you’re having delays in receiving your SASSA R350 grant payment dates, don’t worry, this is a common issue and there are some steps you can take to resolve it. Many recipients face these delays due to many reasons such as incorrect banking details, outdated contact information, or SASSA’s high workload on their system. It’s important to make sure that all your information is accurate and up to date, including banking and contact details.

You have to make sure that you are continuously checking your account balance to know that your account balance meets the criteria set by SASSA. Also check that any large amount of transactions in your account can affect your eligibility for the grant. You can contact SASSA by calling on their official number, also visit a local office, or send a message through to them on their WhatsApp number. By following these steps, you can easily know the status of your grant and know the reasons causing any delays, ensuring you receive your payment as soon as possible.

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