How To Protect US From SASSA Frauds In 2024 – A Complete Guide


If someone has used your identity to get your SRD R350 grant,  you must report it to SASSA frauds. system. In case someone tries to steal your grant money, you need to report it to SASSA immediately without delay. When you report the fraud to SASSA, they can take steps to stop the people who try to fraud you. 

SASSA will help you get control of your account again. This way, your grant is kept safe, and only you can use it. This makes sure that your grant is secure and only you can access it.

Report SASSA Frauds?

Below are some ways of reporting SASSA about scams.


Report SASSA Through SASSA HelpLine

  • If you think there’s fraud with your grant, call the SASSA helpline for free at 0800 60 10 11
  • Talk to a call centre agent and tell them your issue. 
  • The SASSA agent will ask for your ID card number, phone number, and some other documents. 
  • They need this information to make sure you are the real owner of the grant. 
  • Once they confirm it’s you, they will block the scammer from accessing your grant.

Report SASSA By Visiting Their Office

  • If you can’t make a phone call, go to the nearest SASSA office to report the fraud. 
  • Take your ID card and the phone number that you have registered with SASSA. 
  • The SASSA representative will ask for the documents to check your identity. 
  • After they confirm your identity, they will stop the fraudster from using your account.
  • They will explain how to get your grant back.

Report Scam To Post Office

After you report the fraud, it’s important to check if your SASSA card has also been scammed. If it has, you’ll need to report this to the Post Office as well.

Here are the documents you need to gather before reporting the fraud:

  • SASSA Fraud Affidavit Form: You can pick up this form at any SASSA office or Post Office branch.
  • Certified Copy of Your ID Card: Make sure to copy both the front and back if it’s a smart ID card.
  • Certified Copy of Your SASSA Card: Copy both sides of the card.

How to submit your documents?

  • Visit a Post Office branch: Bring all the documents given above and give them in person.

Scam Reporting To The South African Police Service (SAPS)

You can also report the scam to the South African Police Service if you think the fraud is criminal. SAPS will investigate all the issues and will take action which is necessary.

How to Protect Us From SASSA Frauds?

If someone else is receiving your SASSA grant, it’s important to report quickly to SASSA. You have to take the following steps to know the issue and stop future frauds.

How to Protect Us From SASSA Fraud?

Report The Fraud To SASSA

  • Contact SASSA immediately to report the fraud activity. 
  • Provide them with all the necessary details so they can start investigating and take action.

Block Unauthorized Access 

  • You can request SASSA to block any unauthorized access to your grant account. 
  • This will stop the fraudster from receiving other payments from your account.

Investigate the Reason

  • You need to understand how your personal details were shared with someone else. 
  • It could be due to sharing your information carelessly. 
  • It can also be a phishing scam.

Keep Your Personal Information Safe 

  • You must take necessary steps to secure your personal details.
  • You have to change your passwords for your accounts. Especially if you use the same passwords across multiple sites.
  • Use strong, unique passwords for each account.
  • Monitor your accounts and registration details regularly. 
  • This is to make sure there are no unauthorized changes to your account.
  • Be aware about sharing personal information, especially online or over the phone.

Stay Informed

  • Keep yourself updated on common types of fraud. 
  • Staying informed can help you better to protect yourself against future fraud issues.

By taking these steps, you can stop the fraudulent use of your grant. You can keep your grant and information safe to avoid similar issues in the future.

Common Techniques Scammers Use to Steal Your SASSA Grant

It is important to understand how scammers can steal your data to access your SASSA grant. Understanding this is necessary before we discuss solutions to avoid it. Below are some common ways fraudsters use to scam your SRD R350 or other SASSA grants.

By Fake Phishing Websites

Sometimes, scammers create fake websites that are similar to the official SASSA site to trick you. These sites are designed to fool you. After entering your login details or other personal information, they will hack your account. Then, the scammers can use this information to access your SASSA grant account.

To stay safe, don’t click on links from emails or messages from people you don’t know. Always make sure you are visiting the official SASSA website before entering any information. This can help keep your grant secure.

Scam Texts And Emails

Scammers sometimes send fake texts or emails pretending they are from SASSA. These messages might say there’s a problem with your grant. They ask for your personal details to check or fix your account.

Common Techniques Scammers Use to Steal Your SASSA Grant

They often make it look urgent to trick you into giving away your information quickly. If you share your details, your grant and personal information could be at risk. Always make sure to check directly using SASSA official contact information before responding to these kinds of messages.

Loan Offers

Sometimes, strangers might offer you loans and ask for your SASSA card as collateral. If you give them your card, they could take all your grant money. They can make you pay a large amount every month to repay the loan

It’s important to remember that it is illegal for anyone to ask for your SASSA card as collateral. Always be aware of such offers and never give your SASSA card to anyone. 

Beware of Phishing Phone Calls

You might get phone calls from people claiming they are from SASSA sometimes. They will say they need to verify your details or that there’s a problem with your grant. They do this so you give them your personal information, such as your PIN. 

Always be careful with such calls. SASSA will never ask for your PIN over the phone. If you are unsure about a caller’s identity, contact SASSA. You can contact SASSA by using their official contact information to verify the call.

Stay Alert at ATMs and Paypoints

Be aware when using ATMs or Paypoints to withdraw cash. Scammers often watch people who are withdrawing money and may offer to help. They might steal your card while you’re not paying attention. They ask to take your card for cleaning or checking. They can exchange your card with a fake card to steal your information.

To protect yourself

  • Never accept help from strangers when using an ATM or Paypoint.
  • Always cover the keypad with your hand when entering your PIN to avoid anyone from seeing it.

By following these steps, you can help keep your card and your personal information safe.

Some Other Steps For Frauds Report

Here are some other steps you should follow to report the fraud and block the access:

Contact SASSA Immediately: Reach out to SASSA as soon as possible to inform them about the fraud. You can contact them via their official phone numbers, email, or visit a local SASSA office.

Provide Details: Give all the necessary details about the fraud, including how you  find it. Give information about the transactions made, and any message or call you received from the scammer.

Follow Guidance of SASSA: SASSA will guide you through the process of securing your account. This may involve changing your account details or passwords, and they may start an investigation.

Monitor Your Account: Keep an eye on your account statements and transactions for any unusual activity. Report any issue to SASSA immediately.

Educate Yourself: Learn about common scam techniques and stay informed about new scam ways to protect yourself in the future.

Taking these steps will help you manage the situation effectively and avoid unauthorized access to your funds.


They use many ways like fake phone calls, messages and emails. They can also scam you at ATMs or any pay points.

You must stay updated about the techniques of scams. Always check the statements of your accounts regularly. 


In conclusion, you have to protect yourself from scams involving SASSA grants. It is important to stay alert and know the scam signs. If you ever think someone is trying to scam you, report it to SASSA or the Post Office right away. Acting quickly can help stop the scammer and protect your grant. 

Always check who you’re talking to before sharing any personal information. Make your passwords strong, and don’t click on strange links in emails or messages. Learning about different scams can also help you keep your grant safe. By taking these steps, you can help keep your money secure and avoid fraud.

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