How to Apply for the SASSA SRD R350 Grant

SASSA SRD R350 Grant

The Social Relief of Distress Grant (SRD Grant) is financial support from the South African government. It is also known as the SASSA Unemployment Grant or the SRD R350 Grant. This grant aims to help citizens who are going through tough financial conditions. They are even unable to provide for the basic needs of their families. The grant offers temporary help to make sure these individuals can manage their needs until their condition improves.

I will give detailed information about the SASSA SRD grant, including how to apply. I will also explain the criteria you need to meet to qualify. Additionally, we will provide guidance on what steps to take if your application is rejected. This will help you understand the complete process and increase your chances of successfully receiving the grant.

What is the Eligibility Criteria for the SASSA SRD Grant?

To apply for the SRD grant, it’s important to check if you meet the eligibility criteria. Here’s the criteria you need to qualify:

sassa srd grant status

Residency and Status: 

You must be a South African citizen, a recognized refugee, or an asylum seeker with a valid section 22 permit or visa. Also, you could hold a special permit under one of the following: 

Living Location: 

You need to be living in South Africa.

Age Requirements: 

Your age should be between 18 and 60 years.

Financial Criteria:

  • Your monthly income must be R624 or less to pass the means test.
  • You should not be receiving any other type of government social grant.
  • You should not have enough resources to fulfil your basic needs.
  • You must be unemployed and not have any other source of income.
  • You should not have any assets or investments.

Other Requirements:

  • You cannot be a contributor to or recipient of the Unemployment Insurance Fund (UIF).
  • You cannot be receiving a stipend from the National Student Financial Aid Scheme (NSFAS).
  • You must not refuse any reasonable offers of employment or educational opportunities.
  • You must not be living in a state funded institution.
  • Make sure you meet all these criteria before applying to ensure you are eligible for the SRD grant.

Essential Documents to Apply for the SRD R350 Grant 

some documents. Here’s what you need to apply:

ID Card for SRD Grant:

  • If you’re a South African citizen, provide your original 13-digit bar-coded South African ID.
  • If you’re an asylum seeker, refugee, or special permit holder, provide your passport number or special permit number.

Personal Details:

  • Provide your full name, surname, date of birth, and gender as they mention on your ID, passport, or permit.

Contact Information:

  • You must provide a phone number that is registered in your name. 
  • SASSA will use this number to contact you about your application status and updates.

Residential Proof:

  • Submit any document or utility bill that confirms your current residential address.

Bank Statement:

  • A recent bank statement that shows your income and expenses is required.

Proof of Unemployment:

  • If you were previously employed, you need to provide proof of your unemployment status.
  • It could be a discharge certificate from your last employer.

Financial Documents:

  • Include any documents that show your current financial situation. 
  • These include invoices, payslips, or proof of any other income sources.

Before submitting your application, make sure all documents are current and properly organized. Document requirements may change, so it’s important to check the latest information on the SASSA official website. Also, before applying, you must ensure that you have read and agreed to the terms in the Declaration and Consent Documents. This step is important for the processing of your application.

How to Apply for the SASSA SRD R350 Grant?

To apply for a R350 grant, you will need a laptop, computer, or mobile phone with an active internet connection. Follow these steps to ensure your application is submitted correctly.

how to appeal sassa srd gran

You can apply for the SRD grant through many ways. It’s important to submit your application only once using one of the following methods. 

Apply Online Through the SASSA SRD Website:

  • Go to the SASSA official website using the given link
  • Click on the How do I apply for this SRD Grant section and then click on the button to apply online.
  • Enter the mobile number registered in your name and is currently active.
  • Click on the Send SMS button.
  • You will receive an OTP code on your phone. Enter this code on the website and click Verify Pin.

Apply Through WhatsApp:

  • Save the SRD WhatsApp number, 082 046 8553, in your contacts.
  • Send a message to the saved WhatsApp number.
  • Follow the instructions in the chat to provide your personal information.
  • You will receive an OTP code, a reference number, and a link to the SRD website in the chat.
  • Click on the link, enter the OTP, and click verify.
  • Provide your ID number and surname.
  • Confirm that your details are the same as those given in the WhatsApp chat.

Apply Through the SASSA Chatbot:

  • Go to the SASSA website in your browser.
  • Click on the SRD R350 Grant Assistance chatbot located on the right side of the webpage.
  • In the chat, provide your ID number and mobile number.
  • You will be given options in the chat. Select the option of I want to apply for the SRD R350 grant.
  • You will receive a link to the SRD website in the chat.

Follow the instructions on the selected platform to complete your application. Make sure you have all your personal details and required documents ready. It is important before starting your application to make the process easier.

Step 1: Fill Out Your Personal Information

When completing your application, it’s important to provide accurate information. Here’s what you’ll need to include.

Your Identity Document (ID) Number: 

Enter the ID number exactly as it is mentioned on your official ID document.

Your Full Name and Surname: 

Make sure to enter your full name and surname exactly as they are given on your ID document.

Mention Your Gender: 

Select your gender as recorded on your ID card.

Your Residential Address: 

Provide the full address of where you currently live.

Your Contact Details: 

Give a phone number and an email address. Make sure both are active, as SASSA will use these to contact you about your application.

Your Employment and Financial Information: 

Give your current employment status and any financial information that is relevant to your application.

Any Other Supported Documents to Prove Your Eligibility: 

Attach any additional documents that support your application and prove your eligibility for the grant.

Step 2: Select Your Payment Method (Banking Details)

Choosing the right payment method is an important part of the application process for the SRD grant. Below is the method.

srd sassa gran

For New Applicants:

If this is your first time applying for the SRD grant, you’ll need to choose one of the following two payment methods:

Option Of Bank Account:

  • Bank Name: Provide the name of your bank.
  • Account Number: Enter your account number.
  • Branch Name: Specify the name of your bank branch.
  • Account Type: Indicate whether it’s a savings or checking account.
  • Terms And Condition: Read and agree to the Terms and Conditions.
  • Form Submission: Submit the form.

Remember, the bank account must be in your name. SASSA cannot make payments to an account under someone else’s name.

Option Of Cash Send:

  • Use the mobile number you provided earlier in the application process.
  • Read and agree to the Terms and Conditions.
  • Submit your details.

For Existing Applicants:

If you have previously applied for the SRD grant, the process will depend on your last chosen payment method.

If your previous payment method was a bank account:

If your previous payment method was Cash Send but you now want to switch to a bank account:

  • Bank Name: Enter the name of your bank.
  • Account Number: Provide your account number.
  • Branch Name: Specify your bank branch.
  • Account Type: Mention whether it’s a savings or checking account.
  • Terms And Condition: Read and agree to the Terms and Conditions.
  • Form Submission: Submit the form.

Step 3: Confirmation Message

After submitting your banking details, you will receive an SMS on the mobile number you provided. This message confirms that your banking details have been successfully changed. This also means that your SASSA SRD R350 application is now active.

Step 4: SASSA Verification Process

The application is now in the hands of SASSA for further processing. Here’s what happens next:

Verification of Personal Details:

SASSA will verify your ID number, name, surname, and other personal details against the Department of Home Affairs database.

Financial and Employment Verification:

Your employment status and financial information will be checked using data from recognized databases such as SARS (South African Revenue Service), UIF (Unemployment Insurance Fund), and NSFAS (National Student Financial Aid Scheme).

Fraud Risk Assessment:

SASSA will work with fraud avoiding partners to check any risk associated with your application. This includes verifying your mobile number and ID number against approved databases to make sure there are no fraud activities.

Once SASSA completes the verification and validation process, they will either approve or reject your SRD grant application. If your application is rejected, SASSA will provide a valid reason. At this point, your application process cycle is complete.

SASSA SRD Grant Amount

The current amount for the SASSA SRD grant is R370 per month. It will increase from R350 starting April 2024.

srd sassa grant status

Processing Time for SRD Grant Application

The processing time for the SASSA SRD R350 grant application is between 60 to 90 days. This time depends on the number of applications. Once approved, your grant payments will start from the date of application.

Checking Your SASSA R350 Grant Status

You can check the status of your SRD grant application through various methods:

  • SASSA Website: Visit the official SASSA website.
  • Moya App: Use the Moya app for data-free status checks.
  • SMS: Send an SMS to SASSA’s number 082-046-8553.
  • WhatsApp: Contact SASSA via WhatsApp at 082-046-8553.
  • Toll-Free Number: Call SASSA’s toll-free number at 0800-601011.

How to Get Your SRD Grant Payment?

Once your SRD grant is approved, payments start from when you first applied. Every month, SASSA will let you know when they’ll make payments. Always check for the most recent payment dates.

You can choose how to receive your money:

Direct Deposit: The money can go straight into your bank or Postbank account. Remember, the bank might charge you a small fee for this service.

Cash Withdrawal: You can also pick up your money in cash. Just go to any SASSA-partnered stores like Pick n Pay, Shoprite, Boxer, Checkers, Usave, and Spar. Pick the option that works best for you and keep checking payment dates each month!


If your SRD Grant application is declined and you think it’s unfair, you can appeal within 90 days. Just contact the Independent Tribunal for Social Assistance Appeals (ITSAA) and provide the necessary details.

Once your SRD Grant is approved, payments start from the date you applied. You can receive the money through direct deposit into your bank account or as cash at partnered retail outlets.

If you need to cancel your SRD R350 Grant application because your financial situation has improved, you can do it through the SRD website.


In summary, the SRD Grant offers necessary financial support for South Africans facing difficult times. This article has covered everything from eligibility criteria and application steps to what you should do. Remember to check your eligibility carefully and gather all required documents before applying. Keep in mind the various methods to apply, choose the best payment option for you, and stay updated on your application status. With these steps, you can go through the process more smoothly and ensure you get the support you need.

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